Akshay Jayan
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Case study

Seww

A production app and website built to make a real-world service easier to discover, understand, and use across digital touchpoints.

Role
Product Design & Engineering — Collaboration
Period
2025 — Present
Status
Shipped
01 — Overview

Overview

Seww started from observing a real-world problem through my mother's work and exploring how a simple digital product could make the experience easier to manage and access. I worked on bringing the service into a connected app and website experience, focusing on clearer information, simpler interactions, and a consistent product language across both.

02 — Problem

The problem

The existing service relied heavily on offline interactions and manual communication. The opportunity was to create a clearer digital layer without losing the simplicity and personal nature of the service.

03 — Design process

Design process

I started by understanding the existing workflow and where people experienced friction. From there, I shaped the information hierarchy, key user flows, and interface before translating the experience into the production app and website.

04 — Architecture

Architecture

The app and website were treated as connected parts of the same product experience, with reusable interface patterns and a consistent visual language across platforms.

05 — Engineering decisions

Engineering decisions

06 — Trade-offs

Trade-offs

No significant trade-offs called out for this project.

07 — Challenges

Challenges

08 — Outcome

Outcome

A production app and website that give the service a clearer digital presence and make it easier for customers to understand and interact with the offering.

09 — Technology

Technology

ReactNext.jsTypeScript
10 — Images

Images

Production app and website
Home
order screen
11 — Motion

Motion

Motion wasn't a deliberate focus for this project.

12 — Lessons learned

Lessons learned

  • Real products require balancing user needs with practical business constraints.
  • A consistent experience across multiple touchpoints makes a service easier to understand.
  • Good product design often comes from simplifying what already exists rather than adding more functionality.